Archive for July, 2014

Bush & Lodge #Butler Training | Rhulani Safari Lodge | #Madikwe Game Reserve

Posted on: July 27th, 2014 by Butler Academy No Comments

Congratulations to the South African Butler Academy trainers Mr. Cross and Mr. Coetzer who dedicated 8 days of exclusive onsite Bush Butler training in Madikwe Reserve Game near Botswana.

 

Rhulani Safari Lodge: The adventure begins the moment you arrive at Madikwe Game Reserve. An African welcome awaits you at the lodge. Rhulani means “relax” and every guest experience the meaning of Rhulani.  The lodge comprises of 9 uniquely designed chalets with stylish interior and a deck with your own swimming pool. At Rhulani we enjoyed the ‘big 5’ walking around the lodge,  we where one with Mother Africa!

 

The Academy is proud of our excellent results obtained at Rhulani as we implemented several standards, structures and creating a memorable experience for each and every guest.

 

The Butler Academy schedule has been absolutely brilliant the last 3 months. The Academy has been to several corners of the world training  5 star Hotels, Resorts and Lodges enhancing personal service levels based on the standard LQA’s and our standards which is second to none. The Academy is privy to be associated with incredible establishments across the world and affording the opportunity to return on a regular basis for more training.

 

Thank you to Rolf, Merisa, Timo and the Rhulani Team!

 

 

 

 

Please contact the South African Butler Academy for dates & book a unique Butler training program at your Hotel / Lodge / Resort

main_24

Posted on: July 27th, 2014 by Butler Academy No Comments

Butler Academy featured in the Hotelier Maldives Magazine

Posted on: July 17th, 2014 by Butler Academy 1 Comment

Well done to the South African Butler Academy®! The Academy would like to thank the team of professionals at Hotelier Maldives for the superb article featuring our Principal Mr. Newton Cross and the Academy. Exceptional training in the Maldives provided by the South African Butler Academy at Sun Siyam Iru Fushi!

 

Hotelier Maldives is aimed at professionals and others working in the hospitality and tourism industry, Hotelier Maldives features a range of content covering the entire spectrum of services and products that make up the sector.

www.hoteliermaldives.com

 

Hotelier Maldives

Etiquette at the Butler Academy

Posted on: July 17th, 2014 by Butler Academy No Comments

Butler Etiquette is fundamental!

As a professional Butler you need to show off your etiquette skills. Here are some of our training topics which  the Academy includes in our extensive training program.

 

Have you ever met someone that has the ability to navigate a room full of people with effortless ease while making every individual feel they are important? Have you ever decided that you like someone even before you have met him or her without knowing why? Every individual possesses this potential deep within themselves.  Etiquette is a warm feeling, someone is impressed by your handshake, the way you carry your self and your posture is important.

 

Eating is not an executive skill…  It is part of you, the way you dine, the way you pass the port, the hosting and the protocol in dining is exceptionally important. Business dining can be a hair-raising event in and of itself without being fearful of embarrassing yourself or your company. 

 

POSTURE:

 

DO keep your arms loosely at your sides in a fluid position with your right hand free and ready to shake hands. If you’re carrying a drink, keep it in your left hand to avoid a cold, wet handshake.

 

DO show respect for the invisible personal space of others; keep your body at a minimum of about (1½ feet) between you and the other person.

 

DO keep a hands-off posture in the business arena; except to shake hands, no casual touching is allowed.

 

BODY LANGUAGE

 

Body language plays an important role in our professional image. Whether we’re speaking, listening, eating, or partying, our gestures carry messages that speak louder than words. Imagine someone paying you a compliment while turning away from you, or criticizing you while laughing. The medium—body language—can confuse the message and leave you feeling uneasy and rejected, but the right gestures can make you feel comfortable and included.Body language includes your posture, which broadcasts your mood and your level of confidence. When sitting, keep your back long and straight. When standing, keep your feet about shoulder width apart and place the right foot slightly forward of the left foot.

 

Distribute your weight evenly between both hips so neither juts outward. Knees should be soft, not stiff. This posture allows the flexibility of a slight movement when necessary.You can easily boost your presence with calm and natural body language. The less you rely on extraneous gestures, the more confident you will appear.

 

Tips by Newton Cross , Butler Trainer

 

 

Butler training – Private Game Lodge in Africa

Posted on: July 17th, 2014 by Butler Academy No Comments

The South African Butler Academy joined the elite team of professionals at an exclusive privately owned lodge in Africa. The Lodge houses , permanent Butlers 24hr on call, french antique decor and Michelin star chefs. The Academy is privileged in providing excellent training to all staff. Please take a look at our video.

 

Butler training Maldives

Posted on: July 17th, 2014 by Butler Academy No Comments

The South African Butler Academy completed a 25 day training program in the Maldives at the spectacular Sun Siyam Iru Fushi Resort. The Academy training program is exceptional in every singe way. The Butler Academy trainers are managing to stay on the very top of the demand for superior Butler / Hospitality training, consulting, and placement, and enjoying the program every step of the way. Take  a look at our training video.

 

 

Contact the Academy for onsite Hospitality / Butler training info@butleracademy.co.za

First in the World! 10 Week Butler Course awaits 2015

Posted on: July 14th, 2014 by Butler Academy 3 Comments

 

 

The South African Butler Academy will be hosting our first 10 Week Butler Course on the 12th of January 2015. Yes, not just the first in the entire history of Butler training but the best Butler course on the market!

 

The South African Butler Academy will be hosting a remodelled Butler training program aimed at the modern Butler and the requirements of our many clients. In co-ordination with the Guild and the Academy we have added several new modules to our curriculum. New modules will include; onsite hotel training with leading hotels in Cape Town, working on wine farms to understand “vinification” and experience, a true day in the life of a professional Butler. We have created a new, onsite practical training sessions with our proudly SABA residential Butlers working in Cape Town. Butlers working will assist the Academy with practical lessons at their residences of employment.  Butlers will be able to cook breakfast for real clients, chauffeuring principles, working with other staff, planning events with Butlers, dealing with difficult clients, serving formal dinners, creating a memorable experience and so – the ‘amazing race‘ of Butler service starts on the 12th of January 2015.

 

We want to break away from the class room style theory and prepare our Butlers for the real environment. We are well known for passionate training and therefor we will spend all our energy in obtaining leading quality Butler standards.  We know how important our clients are to us and our commitment to superior service.

New to the Academy is our Concierge module –  as a SABA student you will be visiting art galleries and understand the importance of precious valuables. How much do you know about the “E” Butler system? We will take you step by step through an advance technology class. The best is yet to come, we have an all new “social media”class which will add so much value to your life! Our Yoga class will uplift your energy and perhaps you could share your new skills learnt with your future client.  Keep an eye out for our international Language classes…. Bonjour!

The Academy will include Asian cooking classes, train the trainer, Italian cooking “pasta from scratch”, formal dinners, the world of soups, baking bread, sushi classes and the perfect afternoon tea service! The most exciting Butler program is here for you at such an affordable cost.

 

 

Why then wait? Apply now!

10 WEEK BUTLER COURSE

Our Butlers working in Doha, Dubai – International recruitment

Posted on: July 13th, 2014 by Butler Academy No Comments

 

Congratulations to Stanley, Ernest, Jean – Pierre, Aileen, Jaco, Lene and Lindsay who recently joined the elite Butler department of the St Regis Hotel in Doha.  Our Butlers trained by the leader in Butler service the South African Butler Academy is featured in the movie below.  Again, congratulations to all out Butlers featured in the “Allow Me”  video below.

 

Receive employment first hand at the South African Butler Academy, incredible opportunities available! Click on Apply!

We did it again! Another luxury Lodge trained by SABA

Posted on: July 11th, 2014 by Butler Academy 8 Comments

The South African Butler Academy is “smiling” from ear to ear! The Academy is so privileged to be invited onsite Africa`s most exclusively privately owned big 5 game lodge to conduct our signature Butler training program.  The focus was technical skills, selling techniques with an abundance of product knowledge.

 

Unmatched in scale, untouched in ambition, the Lodge is a visual feast as Africa’s rich, rugged textures meet Baroque refinement in a headlong rush to the senses. The experience is as life-size as the Donald Greig white rhino sculpture Mosébé guarding the lodge entrance, brute strength proudly personifying the African Big Five frequenting the unfenced Lodge.

 

Spectacularly situated on the edge of a gorge, the lodge stakes an equally bold claim – one of ultra-refinement luxuriously crafted from rock and thatch, Africa’s edge artfully tempered with leathered, polished opulence. The South African Butler Academy is privileged to experience such opulence in Africa.  We develop the mind, body and spirit into a gracious Butler.

 

 

We would like to thank the Management Juanita & Jaques for an incredible experience and a massive thank you to the passionate staff who joined our luxury training program.  We will never forget your hospitality and hard work. 

 

 

Words cannot describe our training, only a video will do! Enjoy!

 

We did it again! Congratulations to the Butler Academy – MALDIVES

Posted on: July 6th, 2014 by Butler Academy 1 Comment

The South African Butler Academy completed a fruitful and rewarding 21 day Hospitality / Butler training program at the exotic Sun Siyam Iru Fushi Resort in the Maldives. Previously managed by the Hilton group now solely a Sun Siyam property.  The Butler Academy provided a tailored program to 176 trainees.  The Academy  is  proud of the achievements and results obtained during the 21/ 25 days. The South African Butler Academy is by far at the Top of any hotel / resort list as we execute passion, commitment and abundance of energy during our signature programs. We would like to share our training moments with you…. Enjoy!

 

Contact the South African Butler Academy for dates available for onsite resort / hotel training – receive signature training at your property.  info@butleracademy.co.za