Effective Date: 22 June 2026
Business Name: SABA International Butler Academy
Website: www.thebutlerschool.com
Email: info@butleracademy.co.za
Phone: +27 (0)61 631 2878

1. Introduction

SABA International Butler Academy respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, complete an enquiry form, contact us, or communicate with us about our Butler, Luxury Mindset and Hospitality training programmes.

SABA International Butler Academy is based in Cape Town, South Africa, and provides training locally and internationally.

2. Personal Information We May Collect

We may collect the following personal information when you contact us or complete a form on our website:

• Full name
• Email address
• Phone number
• Company or organisation name
• Country or location
• Training programme of interest
• Any details included in your message
• Website usage data, such as pages visited and basic browser information

We only collect information that is needed to respond to enquiries, provide information about our training programmes, manage communication, and improve how our website works.

3. How We Use Your Information

We may use your personal information to:

• Respond to your enquiries
• Contact you about Butler, Luxury Mindset or Hospitality training
• Provide course or programme information
• Prepare training proposals or booking details
• Manage client and student communication
• Improve our website and enquiry process
• Send relevant updates if you have agreed to receive them
• Meet legal, accounting or administrative requirements

We do not sell your personal information.

4. Website Forms

When you submit a contact form on our website, the information you provide is sent to SABA International Butler Academy so that we can respond to your enquiry.

Please do not submit highly sensitive personal information through the website form unless we specifically ask for it.

5. Marketing Communication

We may contact you about SABA training programmes, course updates or related information if you have given us permission or if you have previously contacted us about our training.

You may ask us to stop sending marketing communication at any time by contacting us at info@butleracademy.co.za.

6. Cookies and Website Tracking

Our website may use cookies or similar tools to understand how visitors use the website and to improve user experience.

Cookies may collect information such as:

• Pages visited
• Time spent on the website
• Browser type
• Device type
• General location data

You can disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

7. Sharing Your Information

We may share your personal information with trusted service providers who help us operate our website, manage emails, process enquiries, or support business operations.

These providers may only use your information for the purpose of providing services to SABA International Butler Academy.

We may also share information if required by law, regulation, legal process or a lawful request from a public authority.

8. International Communication and Training

SABA International Butler Academy works with clients and students locally and internationally. If you contact us from outside South Africa, your information may be processed in South Africa or through service providers used by the business.

We will take reasonable steps to protect your personal information when it is processed or transferred.

9. Data Security

We take reasonable steps to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

No online system can be guaranteed to be completely secure. For this reason, we encourage users not to send highly sensitive information through website forms.

10. How Long We Keep Your Information

We keep personal information only for as long as needed for the reason it was collected, unless a longer period is required for legal, tax, accounting or business record purposes.

11. Your Rights

You may contact us to:

• Ask what personal information we hold about you
• Request a correction of your personal information
• Ask us to delete your personal information, where allowed by law
• Object to certain types of processing
• Ask us to stop marketing communication

The Information Regulator provides forms for certain requests, including objection, correction and deletion requests.

12. Links to Other Websites

Our website may include links to social media platforms or third-party websites. We are not responsible for the privacy practices, content or security of those websites.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website with the updated effective date.

14. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

SABA International Butler Academy
Email: info@butleracademy.co.za
Phone: +27 (0)61 631 2878