LEADER IN BUTLER TRAINING FOR PRIVATE HOUSEHOLDS, HOTELS, RESORTS, ROYAL PALACES, JETS, CRUISE LINERS, YACHTS, LODGES
The Butler Code of Honour:
The Code
of Honour was designed so that you may know and understand your
responsibilities and obligations.
It
provides guidance for those times when you find yourself in a difficult
situation or when you experience a conflict of interest.
Integrity
and ethical conduct are the very foundation or the Butling profession.
Always act
in the best interests of your employer and treat everyone with whom you may
come into contact in the course of your work with respect, courtesy and
sensitivity.
Respect
your colleagues and seek their input when you come across a situation to which
you do not hold the answer.
You must
perform your duties with diligence, impartiality and to the best of your
ability.
Do not
discriminate against anyone based on sex, sexual orientation, age, marital
status, pregnancy, child-bearing abilities, race, colour and nationality, lawful
religious or political belief or activity, disability and impairment.
As a
member of the community, you have a right to public comment as long as these
comments, but you must refrain from making any public comment about your
employer.
You must
store all private information securely and not disclose it to any person except
in the course of your official duties.
Do not use
or communicate private information about your employer without his or her
permission. If you release information, you may be liable for legal action.
You must
receive permission from your employer before you address or chair a seminar
organised by professional co-ordinators.
In the
course of your work, conflict of interest may arise and you may have private
interests that differ from those of your employer, but these conflicts should
be settled in the favour of your employer rather than your own.
You should
not seek or accept any gifts or favours for services performed in connection
with your official duties.
Immediately
report to your employer any circumstance where a gift or favour is offered to
you, whether it is accepted or not.
Gifts that
are of low material value may be accepted with the permission of your employer.
You should
not engage in outside employment or in the conduct of a business without the
written consent of your employer.
Treat all
people fairly and base all actions, decisions and advice on a consideration of
all facts.
You must
never use your position in the household to obtain a private benefit for
someone else.
Ensure that
in terms of all monetary advice or transactions in which you may be involved,
you are fully accountable.
Maintain
the confidentiality of any information to which you may have access.
Be honest,
impartial and avoid any conflict of interest.
Continue to update and better your Butling knowledge through training,
study, and practice.