The latest edition of SABA International Butler Academy’s butler training programme held at Hulhule Island Hotel (HIH) has come to a conclusion.
Twelve team members of HIH attended the six-day course eagerly and played host to the 16 more butlers developing their skills from various resorts and the trainer & principal, Newton Cross.
Speaking at the commencement, HIH General Manager Utkarsh Faujdar praised the trainer and his students for completing the course, and highlighted the need for constant training in order to improve the skills of Maldivian employees at the graduation ceremony.He also mentioned that HIH has always been at the forefront of supporting such training and development initiatives, and would continue to play a vital role in training local employees.
This is another effort from HIH to further enhance the service levels with such training programs, conducted frequently for the team members.
Mr. Newton, the principal of SABA International Butler Academy and trainer of butler training programme is an outstanding and excellent coach in mindfulness and his latest module is called the Authentic Touch. Being a mindful Butler has been his brainchild and is the golden thread throughout all of his training programs. He also initiated the first ever ‘open’ butler course in the Maldives during 2016
The ‘open’ butler training course, focuses on elements such as: body language and etiquette, language skills, guest interaction and professional behaviour, butler skills, rooming orientation, sharing stories, creating a mindful experience for guests, using international cultural interaction methods, how to create a wow impression, 10 signature services of a resort butler, and selling techniques.
Tailored to each and every resort, SABA International Butler Academy is mindful and creative of giving students, resorts and management a cutting edge authentic program.
SABA is a member of the International Advisory Board of International Butler Training Standards, a global network of experts with integrity, value and taste who have agreed to give the foundation meaningful input on a regular basis in many different areas.